Privacy Policy

Our Service acts strictly as a productivity tool that assists users in capturing screenshots of videos and extracting text using Optical Character Recognition (OCR) technology. To perform this technical function, we process data through the following layers:

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for processing your data under the GDPR depends on the specific processing context:

• Performance of a Contract: Processing is necessary to deliver the immediate text extraction services and premium subscription functionalities you requested under our Terms of Service.

• Legitimate Interests: Processing technical logs and hashed device identifiers is necessary to protect our Service from fraud, abuse, and unauthorised access. We rely on this basis only after balancing our legitimate technical and security interests against your fundamental privacy rights.

• Legal and Financial Obligation: We retain basic subscription transaction records as necessary to comply with statutory tax, accounting, and applicable financial recordkeeping obligations.

We do not sell, rent, trade, or share your personal data for cross-context behavioural advertising. We only share data with service providers who perform critical infrastructure operations on our behalf, bound by strict confidentiality:

• Commercial OCR API Infrastructure: External commercial processing engines utilised solely to run real-time text extraction cycles.

• Payment Gateway Infrastructure: Paddle, a secure billing platform utilised to manage transactions and automated renewals.

• Cloud Hosting Infrastructure: Vercel, secure cloud server networks utilised to route encrypted requests.

We may also disclose your information if required to do so by a valid legal obligation, court order, or government authority, or if we believe in good faith that such action is necessary to investigate fraud, enforce our Terms, or protect vital user safety.

We implement industry-standard technical security measures, including end-to-end Transport Layer Security (TLS/HTTPS) encryption, to safeguard data during transit.

Because we utilise global commercial cloud infrastructure, you understand that your technical requests may be routed through, transferred to, and processed in countries outside your home jurisdiction (including the United States or Singapore). Where data originates in the EEA or UK, we ensure that appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs) and robust data processing addenda (DPAs), are actively maintained with our infrastructure vendors.

Depending on your regional jurisdiction, you may possess statutory rights regarding your personal data:

• Right to Access and Know: You may request disclosure or copies of the personal data we hold about you (e.g., your account email and purchase logs).

• Right to Rectification: You may request updates to inaccurate account details.

• Right to Erasure: You may request the deletion of your account email and transactional records, subject to statutory accounting, audit, and dispute retention laws. (For your locally stored text history, you can exercise your right to erasure directly and instantly by utilising the "Clear History" function within the Extension).

• Right to Restrict or Object: You may object to our log processing based on legitimate interests.

• Right to Data Portability: Where applicable law requires, you may request to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Withdraw Consent: If any optional aspect of our service relies on your explicit consent, you have the right to withdraw that consent at any time without detriment.

• Right to Lodge a Complaint: Where applicable law permits, you also have the right to lodge a complaint with your local supervisory data protection authority if you believe our data processing violates applicable regulations.

To exercise any of these rights, please contact us at support@videotextcopy.com. We will verify your identity and respond within thirty (30) days or the timeframe mandated by local law.

Our Service is not directed toward, nor do we knowingly collect data from, minors. If you are under the legal age of majority or the minimum required age for digital privacy consent in your jurisdiction, you must not use this Service. If we discover that a minor below the required local legal age threshold has provided personal data to us, we will take immediate technical steps to purge that data from our records.

The Browser Extension itself does not deploy tracking cookies, advertising pixels, or telemetry scripts within your browser profile.

Our main product website and third-party payment checkout interfaces may utilise essential operational cookies to maintain session integrity and prevent security fraud. If we implement non-essential analytics or performance optimisation scripts on our website, we will seek your prior opt-in consent via a compliant cookie notice where required by local law.

We reserve the right to update this Privacy Policy to reflect technical updates to our Extension, shifts in our third-party API configurations, or updates to global data protection laws. We will notify you of any material changes by updating the "Last Updated" date at the top of this document or via a conspicuous announcement inside the Extension user interface.

If you have questions, compliance inquiries, or technical concerns regarding this Privacy Policy, please contact our dedicated privacy desk at: